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For your privacy, shipped orders will say “Books Etc,” on the package.  Products are shipped quickly

First time customers MUST ship package to the billing address that matches the credit card.  If they can’t ship to billing, than authorization must be sent to us (see instructions below).

Options for first time customers-

1. Ship to the Billing Address:
This is the easiest option and the most secure way to prevent card theft.

2. Email Authorization — 
Please email us a statement saying: “I authorize Books Etc. to bill my account and ship my product to: (List your shipping address.)”  Sign and date your note.  Scan a copy of photo ID along with authorized signed and dated note and email it to us at  
Authorization can be hand written.  This can be done by taking a photo with smart phone and emailing us…OR you can scan/email back to us.
Books Etc/
1.800.248.5655 toll free

When ordering online, your credit card information is encrypted at all times until it reaches us. This site uses secure SSL technology to make sure that your purchase is safe. Click here to view our online catalog.

You can report site problems to

Mailing Address
Books, Etc.
PMB 246
1390 N McDowell Blvd
Petaluma, CA 94954

Business Hours
Monday-Friday, 8:30 am – 4 pm
shipping cut off time 2pm (pst)
Saturday, Closed
Sunday, Closed

local telephone (707)766-8900

All times in PST. Closed major holidays.


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